Please find enclosed an information leaflet entitled RICS Home Surveys Information Sheet. If after considering the information contained in the leaflet you decide that you may require an alternative survey, or have any other queries about the work you wish us to undertake please contact the Managed Surveyors Team on 01226 320452 from where your personal case handler will be happy to discuss the matter further.
If you decide a different type of survey is required, an additional fee may be payable.
The fee is in respect of providing a Homebuyer Report in accordance with the RICS Practice Statements applicable at the date of inspection and the RICS Valuation – Professional Standards UK January 2014 (revised April 2015) also known as “The Red Book”. The date of the valuation included in the HomeBuyer Report will be the date of inspection,
Prior to the date of inspection we will confirm to you the name of the surveyor scheduled to prepare the report and the proposed appointment date for the inspection. We will only allocate the preparation of the report to a surveyor who has the competence to undertake the assignment, provide an objective and unbiased valuation and who we believe has no material involvement or conflicting interest which would prevent him or her acting on your behalf.
It is agreed that the nature and source of any third party information that you have requested or supplied is to be relied upon in the preparation of the report.
If on arrival to undertake the inspection the surveyor believes that the property is of a type that is outside of his or her experience due to its age, type of construction or the presence of unusual features; or, that it would be in your best interests to commission a Building Survey we will contact you before proceeding.
If on inspection the surveyor believes the property differs significantly from the description provided to us it may be necessary to review the fee charged. In such circumstances we will contact you before proceeding. No additional fees will be incurred without your agreement.
If you accept the conditions contained within the Standard Terms of Engagement, please sign and return one copy in the Self Addressed Envelope provided.Please note we will be unable to provide you with a copy of the Survey report until the signed copy of the Standard Terms of Engagement is received.
Receipt of the signed Standard Terms of Engagement will also act as confirmation that you do not wish to benefit from the remainder, if any, of a 14 calendar days cooling off period as determined by Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Legal & General Surveying Services operates a Complaints Handling Procedure which complies with the requirements of RICS. If you are not satisfied with any aspect of our service to you please contact us and we will send you a copy.
Finally we are required to advise you that the RICS may for administrative purposes, check the report for compliance with the Red Book.
If you require clarification of any matter referred to in this letter please contact the Managed Surveyors Team on 01226 320452 or email email@example.com
Standard Terms of Engagement
I instruct Finance Planning Surveying Services Ltd to supply an agreed Report on the above property. The survey or valuation will be booked by our agents LGSS who will issue Terms & Conditions to be completed and upon completion will instruct a Finance Planning Surveying Services surveyor to complete the instruction.