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Request your refund

If we have been unable to service your request, you are able to request a secure refund here. During our COVID lockdown, we may not be able to refund to your original payment method and give you the choice of a traditional cheque or an instant transfer. Please accept that if you opt for the cheque it will be subject to delays imposed by safe working.

Staying COVID-19 Secure in 2020 We confirm we have complied with the government’s guidance on managing the risk of COVID-19.
https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/homes

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